Watch·Them·Work
Government Procurement Supplier Index Volume I
saved
12 MAY 2026
Subject of file

Arema Connect / Call Management

file no.2776 active2014-12-19 – 2019-06-06 authorities5 spend areas1
Lane I
Solo awards
€15k
awarded across 4 sole-awardee contracts
The only credibly per-supplier-attributable money in this dossier — eTenders names a single awardee.
Lane II
Framework participations
1
multi-supplier framework · ceiling exposure €0
Per-supplier earnings cannot be derived — call-off splits between co-suppliers aren't in the source data. Read the count, not the money.

Lobbying register

Not present

No record · capture-style frame does not apply No matches in the lobbying register for this supplier name. Substring match on lobbyist name and clients-text, with corporate-suffix stripping.

Top authorities

  1. 01 Galway City Council 1
  2. 02 Food Safety Authority of Ireland 1
  3. 03 Fáilte Ireland-National Tourism Development Authority 1
  4. 04 Irish Wheelchair Association (IWA) 1
  5. 05 Kildare County Council 1

Spend areas

  1. 01 Call centre. 1

Solo awards

4 records

Sole-awardee contracts. Awarded values reflect actual money paid to this supplier.

Date Authority Contract Procedure Estimated Awarded
2019-06-06 Galway City Council Provision of Services - Out of Hours Call Answering Service Open Procedure €15k
2015-05-01 Food Safety Authority of Ireland RFT for the Provision of Contact Centre phone services Open Procedure
2015-02-24 Fáilte Ireland-National Tourism Development Authority Centralised Contact Centre Open Procedure
2015-01-28 Irish Wheelchair Association (IWA) IWA Out of Hours Telephone Support Service 2015 Open Procedure

Framework participations

1 record

Multi-supplier frameworks. Awarded values shown are framework ceilings split across all listed co-suppliers — not per-supplier earnings. Use the count, not the money.

Date Authority Contract Procedure Estimated Ceiling
2014-12-19 Kildare County Council Out of Hours, Non-Fire, Emergency Call Answering Service framework · 3 suppliers Open Procedure